Contact & Support

TrainTrack BD · Built by squard.dev · We read every message

Have questions about train tracking, schedules, your squard.dev account, credit purchases, or advertising? Our team is here to assist you.

Email Support

Please send your inquiry to:

[email protected]

Support Topics

• Train Schedule & Route Feedback: If you notice an updated station halt or timetable change on a Bangladesh Railway route, let us know so we can update our records.
• Account & Credit Top-Up Assistance: Help with login issues, password reset, or transaction verification.
• Influencer & Creator Program: Inquiries about creator coupon codes, commissions, or audience partnerships.
• Privacy & Data Rights: Inquiries regarding your personal information or data processing under our Privacy Policy.

What to Include for Faster Response

• Your registered account email address (if applicable)
• Whether you are accessing via the Web browser or the Android app
• The specific train name or number if reporting a route issue
• A brief description of your question or issue

Account Deletion

To request deletion of your account and associated data without signing in, visit our Delete your account page.

Helpful Links & Policies

About TrainTrack BD · TrainTrack BD Blog · Privacy Policy · Terms of Service · squard.dev Studio